SAN FRANCISCO, June 22, 2017 (GLOBE NEWSWIRE) — While business process modeling and workflows can help businesses automate well-understood processes, they are too rigid and complex to deal with situations when creative, immediate and human actions are required to keep customers happy or remove a roadblock. VANTIQ, the real-time application platform company, today announced the Summer release of the VANTIQ platform, featuring new functionality that enables users to easily design man-machine collaboration into their applications. Applications built on VANTIQ can now drive autonomous decisions as well as choreograph interactions between systems and people to remediate issues, handle exceptions, improve operations and offer new business opportunities.
“Companies and software providers frequently fail in embarrassing and public ways trying to automate everything. The reality is that system disruptions, unexpected events or any other myriad of variables will sometimes demand human intervention,” said Marty Sprinzen, cofounder and CEO at VANTIQ. “We’ve designed a user-friendly way to easily build man-machine collaboration into applications, so the right people get involved to resolve an issue as quickly as possible. The system provides context and guidance along the way and will close the loop once it can verify the resolution or escalate.”
With VANTIQ collaboration capabilities, once a situation is identified, a response to the situation is generated. This may be a response initiated autonomously by the system or a response determined via man-machine collaboration among the automation system and the responsible individuals. This action model represents a large opportunity to both improve business operations and offer new opportunities.
For situations where the optimal response may be ambiguous or where determining the optimal response is beyond the capabilities of the system, a man-machine collaboration activity involving the system and the responsible individuals is initiated in order to ensure the optimal response.
Complex, web-scale backend systems handling fleet or repair management, ride-share requests and driver assignments, Industrial IoT problems, business logic for connected products, or supply chain visibility and brand protection, for example, can be designed graphically in days and weeks rather than months or years. Instead of developers writing tens of thousands of lines of code they can focus on the business logic using high level primitives without having to worry about the infrastructure, scaling issues and deployment. The VANTIQ platform delivers magnitudes of productivity improvement, eliminates deployment risks and ensures mission critical performance.
Click here for a white paper on real-time collaborative systems.
About the VANTIQ Real-Time Application Platform
VANTIQ is an integrated platform-as-a-service (PaaS), so there is no need to download or install software to get started. VANTIQ integrates new technologies (mobile and IoT) and existing applications (cloud and legacy) to enable effective collaboration among people and systems. With VANTIQ, a real-time application is developed in a single cloud location and then automatically distributed to the optimal nodes for execution, whether the nodes are cloud hosted, data center hosted, intelligent devices at the edge, or a combination thereof. VANTIQ applications can easily access both existing IT systems like systems of record (CRM or ERP) and streaming real-time data, giving the system a comprehensive understanding of the situation for which to make decisions. The VANTIQ platform includes the necessary management tools (performance, provisioning, status, logging) required for real-time business and event-driven operations.
With VANTIQ developers can focus on business logic rather than infrastructure. The VANTIQ platform takes care of scaling and running real-time applications, resilience included. For the very first time the development of event-based applications becomes easy, fast and low-risk.
VANTIQ’s goal is to provide the best technology platform for enterprises to digitize their business while keeping humans in charge.
The VANTIQ application platform-as-a-service enables users to develop, deploy and run real-time enterprise applications driven by data streams from IoT, connected products, social, enterprise systems of record and people. All applications created with VANTIQ are event-driven, allowing businesses to respond in real-time to any business event.
VANTIQ was founded by industry veterans Marty Sprinzen and Paul Butterworth who bring decades of experience in leading successful startup companies. For more information, visit VANTIQ.com.
CONTACT: Media Contact: Dana Dye [email protected] 415-928-1310